Terms of Use and Conditions
GENERALLY
The use of the website www.twistfashion.gr by the visitor / user presupposes his unconditional agreement with the following terms of use, which apply to all content contained in its website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and their content. The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of www.twistfashion.gr, even after any changes means the unconditional acceptance of these terms by the visitor / user.
GENERAL TERMS
The website www.twistfashion.gr includes the online store of the company ARETI SIOULA with the distinctive title "Twist Club SIOULA ARETI" Retail Trade of Clothes - Shoes (hereinafter referred to as the distinctive title) and TIN 139827279. The registered office of the company is L. 48, Ilioupoli PC 16345. The specific online store (e-shop) enables both our customers and all internet users to be informed immediately about the products offered by our company, as well as to make their purchases electronically. .
COPYRIGHT
Copyright and Trademark
All the design of the website, the text, the graphics, the selection and its settings, are the property of the company "Twist Club Siula Areti" and are its Copyright.
"All photos and graphics posted on the online store www.twistfashion.gr, the Facebook page TWIST fashion club as well as on instagram twistfahionclub, are subject to copyright and we reserve every legal right to use them.
It is prohibited to store, copy and republish our photos without our permission. "
MARKET ITEMS - AVAILABILITY - FEATURES
The products available for sale, their characteristics, prices and available stock, are located at www.twistfashion.gr and are accessible to all. Users can search for more information about each product by clicking on the product icon.
Www.twistfashion.gr guarantees the timely information of the customers regarding the availability or not of the products, but does not bear any responsibility for their availability.
Www.twistfashion.gr makes every effort every day to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other product feature is beyond the usual and reasonable.
The prices listed in the relevant catalogs under each product include VAT (24%), while the online store www.twistfashion.gr reserves the right to adjust prices without having to inform the consumer public.
PRODUCT ORDER AND CONSUMER PROTECTION
Orders through the online store are concluding contracts for distance selling, which are governed by the legal framework of Law 2251/1994 (as it is in force today) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A '116 / 16.05. 2003).
The user has the right to conclude a valid order through the online store, as long as he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. The company "Twist Club SIOULA ARETI", reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.
DIFFERENCE
Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the prescribed time we will inform you by e-mail or telephone, in order to tell us if you wish, under these conditions, the completion of your order. The company "Twist fashion" does not bear any responsibility for any situation that is beyond its own fault and will do what is humanly possible for your best service.
In cases where you have placed an online order and upon receipt you find that some (or some) product is missing from the total order, please contact us to arrange all the required details and we will send you the products you did not receive without any
extra charge.
Modification of the present terms: www.twistfashion.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms.
In case of non-receipt of the ordered goods (and if an unreasonably long period of time has passed since the registration of the order), please contact a representative of www.twistfashion.gr. For your best and fastest service, we would recommend you to mention the special order code that has been sent to the email address you stated during your order.
Timer offer products: The offer of these products is valid for the consumer only for online purchases and if he completes the purchase process before the end of the time indicated on the timer.
Return Policy CHANGE OF PRODUCTS We reserve the right to change the product (s) with another size, color or other product, within 14 calendar days from the day of receipt of the package by you, if it meets the necessary conditions. The cost of the change is 5 €. Return conditions: the product must not have been used, the return must be made within fourteen (14) calendar days, it must be in the condition received by the customer, complete and without damage, and its packaging must be the one that normally accompanies the product During a period of discounts, offers or special prices, changes are made to current prices. In case you need to use the right of change, you should contact us by phone or e-mail, within the set time limit. After contacting us, the new parcel is sent and then exchanged with the old parcel hand in hand with the distributor (courier). Inside the package you have already received, there is the change-return form, in which all the conditions for the changes are listed in detail, as well as a form for filling in the necessary information. After contacting us about the change, place the products you wish to change in their original packaging. In order for the products to reach good condition, you must definitely pack them properly - in a bigger box - so that they are protected during shipment. CAUTION! In order for the change to take place, the parcels must be exchanged by hand. RETURN OF PRODUCTS We reserve the right to return in order to return the value of the returned product (s), within 14 calendar days from the day of receipt of the parcel by you and if it meets the necessary conditions. Return conditions: The return must be made within fourteen (14) calendar days The returned products must be in the condition where they were sent by www.twistfashion.gr and received by the customer, complete and without damage. Their packaging should be the one that normally accompanies the product in excellent condition (without removing the labels) and with all the shipping documents (eg Retail Receipt, etc.). In case you need to use the right of return, you should contact us by phone or e-mail, within the time limit set. Inside the package you have already received, there is the return-return form, which lists in detail all the conditions for returns, as well as a form for completing the necessary information. After contacting us about the return, place the products you wish to return, in their original packaging. In order for the products to reach good condition, you must definitely pack them properly - in a bigger box - so that they are protected during shipment. The shipping details for the return are the following: TWIST CLUB SIOULA ARETI L. IRINIS 48 ILOUPOLI PC 16345 TEL. 2109939856 The return of the products should be done exclusively with the courier company ELTA COURIER. Refunds are made for the purchase of the product made in cash (cash on delivery) or debit / credit card. Your refund process will be completed no later than fourteen (14) working days from the date of receipt of the products and if they are in excellent condition. The deposit of money is made from our ALPHA BANK account and there may be bookings from the bank and a delay in case your account is in a bank other than ALPHA BANK. Our company is not obliged to cover the costs charged (according to the usual practice of banks) by the financial institution that the client cooperates with when receiving the refunded amounts. CAUTION! Before any return, you must first have contacted us by e-mail or by phone, in order to record the traffic in our files, otherwise the return will not be accepted. In case of purchase or change of products from our store (TWIST CLUB SIOULA ARETI), no change or refund can be made remotely (via the e-shop) and the change or refund (credit) will be made exclusively by our store . * For hygiene reasons, swimsuits are excluded from changes & returns.